Your official transcript housed with Cisco College is bound by the Federal Law FERPA (Federal Educational Rights and Privacy Act of 1974).
Cisco College has retained Credentials Inc. to accept transcript orders over the Internet.
Note: If your transcripts have been placed on hold, please visit Campus Connect and verify the holds you have on your account. The appropriate phone number to contact will be listed with the hold.
Cisco College has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of Cisco College. Official printed transcripts are still available for ordering as well. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company's website that is provided during the delivery process. Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of Cisco College and respond to any inquiries regarding the transactions.
There is a $3.00 internet convenience fee on all orders. Transcripts sent in regular mail will have an additional charge of $2.50. If special mailing services are requested additional fees will apply. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at (847) 716-3005 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone. Customer service hours of operation are 7:00 a.m. to 8:00 p.m. CST/CDT Monday-Thursday and 7:00 a.m. to 6:00 p.m. CST/CDT Friday.
Please note, all financial and administrative obligations to the college MUST be met before an official transcript will be released.