Counseling

The Cisco College Counseling Department offers a range of services in fulfillment of the student services mission of Cisco College. 

The department is under the supervision of the Vice President of Student Services and is committed to providing services and assistance to support students in attainment of their educational goals. 

Some of the services provided to students include: 

  • Course advisement
  • Testing and placement
  • Career and personal counseling
  • Orientation
  • Assistance for special populations.

For more information, please contact a counselor at either the Cisco Campus or the Abilene Educational Center. 


Cisco CampusAbilene Campus
Misty Taylor - (254) 442-5024Amy Callan - (325) 794-4409
Leigh Dycus - (254) 442-5023Deborah Castleman - (325) 794-4406
Link Harris - (325) 794-4405


PERSONAL COUNSELING

Counselors are available to provide short-term assistance to help students address issues that may be hindering them in succeeding in college. There is no charge for this service but this counseling is limited in nature and length, and in some cases a student will be referred to community resources to better address their issues, such as City of Cisco or InfoAbilene. For additional information about Community Mental Health Resources, click here.

TRANSFER INFORMATION

Both locations offer Transition Centers that help you navigate educational options, including information on university and college requirements and assisting with creating course plans and schedules for students. Catalogs and admission information is maintained on most colleges and universitites in Texas for students to browse during regular hours. Check out these sites for more info: 

DISABILITY SERVICES/ADA ACCOMODATIONS

Cisco College provides appropriate accommodations to qualified students in accordance with the Rehabilitation Act of 1973 and the Americans with Disabilities (ADA) act of 1990. Accommodations are made on a case-by-case basis. Students with special needs are encouraged to contact the Disability Services Coordinator as early as possible. Early notice is required to prepare for and provide special accommodations by the first week of class. 

Cisco Campus:

Leigh Dycus 
Counselor/Disability Services Coordinator
leigh.dycus@cisco.edu
254-442-5023 (office)

Abilene Campus:

Deborah Castleman 
Counselor/Disability Services Coordinator
deborah.castleman@cisco.edu
325-794-4406 (office)

  • ADA Accommodation Request Procedure
    1. Contact the Disability Services Coordinator at the Cisco College Campus you wish to attend as soon as possible if the accommodations you plan to request require time to arrange: interpreters for the deaf, alternative versions of textbooks, adaptive equipment or furniture, etc.
    2. Send appropriate documentation (documentation must be within the last 5 years) regarding your disability to the Disability Services Coordinator, including a phone number or email where you can be contacted between 8:00 AM and 4:30 PM.
    3. Bring your class schedule to the Disability Services Coordinator on the campus you wish to attend to officially request accommodations and pick up your accommodation letter/form.
    4. Take your accommodation letter/form to your professor(s) for a consultation and for a signature and then return the letter/form to the Disability Services Coordinator. 
  • Documentation Guidelines
    1. It is Cisco College policy to request documentation for all students requesting accommodations under the ADA or Section 504.
    2. Under these laws, a disability is defined as any physical or mental impairment which substantially limits a major life activity when compared to most people in the general population.
    3. Students with disabilities are encouraged to contact the Disability Services Coordinator as early as possible. Early notice is required to prepare for and provide appropriate accommodations by the first week of class.
    4. It is the student’s responsibility to provide appropriate documentation to the Disability Services Coordinator that qualifies the student as an individual with a disability, as defined by law, and supports the requested accommodation(s); Accommodations are made on a case-by-case basis.
    5. Documentation must be current (within the last 5 years).
    6. Under no circumstances will documentation written on a prescription pad be accepted; all documentation must be on official letterhead with a legible signature of the doctor or qualified professional and a legible, appropriate date.

    Documentation can be faxed, mailed or e-mailed to:

    Cisco CampusAbilene Campus
    Leigh Dycus
    Counselor/Disability Services Coordinator
    leigh.dycus@cisco.edu
    254-442-5023 (office)
    254-442-5100 (fax)
    101 College Heights
    Cisco, TX 76437
    Deborah Castleman
    Counselor/Disability Services Coordinator
    deborah.castleman@cisco.edu
    325-794-4406 (office)
    254-442-5100 (fax)
    717 E. Industrial Blvd.
     Abilene, TX 79602

    Be SURE a contact number is included, whether faxed, mailed, or emailed. 

  • Service Animal Policy

    Definition

    According to the amended ADA, the definition of a service animal is “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.” The work or tasks performed by a service animal must be directly related to the individual's disability. Dogs whose sole function is “the provision of emotional support, well-being, comfort, or companionship” are not considered service dogs under the ADA.  Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition.

    Requirements of Service Animals and Their Handlers

    • Identification:  It is strongly suggested that the dog should wear a harness, identification vest, or other gear that identifies it as a working animal while it is working on a Cisco College campus.
    • Control:  The service animal must be under the full control of the handler at all times and must be on a leash or harness unless the use of a leash or harness would interfere with the service animal’s ability to do its job.  The animal should not be aggressive or disruptive.
    • Health:  Service animals must comply with all local ordinances and regulations, including vaccinations against rabies.  We strongly encourage all service animals to wear a rabies tag with current dates. 
    • Cleanliness:  Service animals are expected to be clean and well-groomed. The handler is responsible for cleaning up after the animal, including proper disposal of any waste. 

    Faculty, Staff, and Student Policies Concerning Service Animals

    When there are qualified service animals at Cisco College locations, the following policies should be observed:

    • Allow a service animal to accompany its handler at all places in that college location except where service animals are specifically prohibited due to health, environment, or safety hazards.
    • Refrain from petting, feeding, or deliberately distracting a service animal. 
    • Do not inquire about the handler’s disability; that is private and confidential information.
    • Immediately report any disruptive or aggressive behavior of a service animal to Student Services.
  • ADA Grievance Procedure

    If a student believes they have not been served with appropriate accommodations as mandated by the Americans with Disabilities Act, they may file an ADA grievance by following the process outlined below. All ADA grievances must be initiated within three (3) weeks of the alleged occurrence, omission, or denial. The ADA Grievance Procedure is separate from all other college grievances.

    • Discuss the matter with the Disability Services Coordinator from your campus (Cisco or Abilene)
    • The Disability Services Coordinator will investigate the complaint and communicate a course of action to the student within five (5) class days of the student conference.
    • The Disability Services Coordinator’s decision on course of action is final unless within five (5) class days the student contacts the V.P. of Student Services with a written narrative of the complaint.
    • The V.P. of Student Services has five (5) class days to investigate, reach a decision, and respond in writing to the student. The V.P.’s decision is final.

Notice of Nondiscrimination

The College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.  The following persons have been designated to handle inquiries regarding the non-discrimination policies.

Lori Grubbs, Ed.D.
Title IX Coordinator
101 College Heights
Student Life Building – Cisco Campus
Cisco, Texas 76437
(254) 442-5022

Leigh Dycus
Disability Services Coordinator
101 College Heights
Vo-Tech I Rm 31 – Cisco Campus
Cisco, Texas 76437
(254) 442-5023

Deborah Castleman
Disability Services Coordinator
717 E. Industrial Blvd
Office 5– Abilene Educational Center
Abilene, Texas 79602
(325) 794-4406