Canvas

Canvas is our platform for digital learning. As a Cisco College student, you'll access course content, interact with your instructors and classmates, submit assignments, and receive instructor feedback. If you are an in-person student, your instructor may use Canvas for its communication features or as a supplemental learning tool.

Login Instructions

After you've registered for your first course, you can access Canvas. You'll need your Student ID and Cisco Student Email. Follow the steps on the Cisco College Online Tools page at cisco.edu/onlinetools.

• Password Resets

  Know your password and want to change it?
  Visit your User Settings in Canvas.

  Can't remember your password and need to reset it?
  Use the "Forgot Password" link on the Cisco College Canvas website. Verify that you can access your Cisco College email account BEFORE using this function. Password reset emails are sent to your Cisco College email inbox within five minutes and expire after two hours.

  Is the "Forgot Password" link on the Canvas website not working?
  Don't forget to check your junk folder. If you still didn't received an email, contact online@cisco.edu and provide your Student ID. A password reset from the administrator can take 1-2 business days.

• FAQs

  Do I need to access my Cisco College MS365 account before I can log in to Canvas?
  No, they are separate accounts. Canvas will work without using your email account. However, MS365 is the default email for Canvas notifications. Additionally, you are encouraged to check your college email account frequently so you don't miss out on college news.

  How can I see a list of all my courses in Canvas?
  From the Canvas Global Navigation Menu, select Courses, then “All Courses.” Star published courses you would like to keep in your Course Menu/ Dashboard.

  Why can’t I see all the courses I am registered for in Canvas?
  After registering, allow up to one business day for the course(s) to be available in Canvas. If it has been more than one business day, contact online@cisco.edu.

  I can see all my courses in Canvas, but I why can't I access them?
  Canvas courses are not accessible to students until the instructor publishes them. If you are taking an online class and the instructor has not published the course by 8am of the start date, email online@cisco.edu and provide the course information (ex: HIST 1302). If the course is face-to-face, the instructor will let you know during the first week of the semester if/how Canvas will be used.

  How do I access the Cisco College Libraries, Writing Center, and tutoring in Canvas?
  All Cisco College Canvas users can access these courses by clicking on the "Resources" folder in the Canvas Global Navigation Menu. Locate the link for Support Services.

  What are the technology requirements for using Canvas?
  Canvas has provided a list of browser and computer requirements. Cisco College recommends using Google Chrome or Mozilla Firefox though because they are most compatible with Canvas.

• Student App

  Canvas provides a student app for mobile devices. The app is free and available to download from iOS and Android app stores. After downloading the app, search for Cisco College.

  The login credentials will be the same as with the Canvas website. If you are near a computer and logged into Canvas, you can log in to your mobile app using a QR code.

  The Canvas Student app should supplement, not replace, your use of a computer. Not all features may be available in the app. Avoid taking quizzes or submitting discussion posts using a mobile device, as mobile networks may drop the signal and close out the quiz.

Canvas Help

Canvas Guides: Answer all of your "How do I" questions by reviewing Canvas tutorials.

Canvas Student Orientation: Visit the Student Resources webpage to sign up for the free online course that introduces Canvas. Canvas login required.

Canvas Status Page: Receiving errors? Check if Canvas is misbehaving.

Online@cisco.edu: Email for password resets and technical assistance if you can't find your answer in the Canvas Guides.

Need live support? Email us at online@cisco.edu to schedule an in-person, Zoom, or phone meeting.